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Shipping Policies

Continental US

We at Wedding Coolies are committed to getting your order safely to your doorstep as fast as possible and at minimum cost. Calculating our shipping rates is easy: simply find the product you are interested in and you will find the shipping cost immediately below the price.

* If you would like to expedite delivery of your product please call 877-954-7732 or e-mail orders@yourpromopeople.com and we will be more than happy to get you an estimate for Next Day or 2 Day Service.

Alaska & Hawaii

Please contact us at 877-954-7732 or info@yourpromopeople.com to get an exact cost. Shipping cost is based on total shipping weight/recipient location and is calculated after you place your order.

International Shipments

All orders to Canada are shipped by UPS Canada ground (5-7 business days). Shipping cost is based on total shipping weight and is calculated after you place your order. We also ship via UPS, FedEx or the USPS (United States Postal Service). For an estimate of international shipment fees, please visit each respective website, or email us at orders@yourpromopeople.com. All local duties and taxes are the responsibility of the receiving party. Please contact your local customs office to determine these charges.

Tracking/ Delivery

UPS/Fed Ex

When your order ships, you'll get a UPS or FedEx tracking number in your shipping confirmation e-mail. This number allows you to easily track your package at https://www.ups.com or https://www.fedex.com. In some cases, it may take a day or so for your tracking number to show up in the tracking system. If you don't receive your tracking number within a day after the expected shipping date, please e-mail us at orders@yourpromopeople.com. Please note that we are unable to deliver to PO Boxes.

Delivery Time / Status

The total amount of time that it takes for you to receive your order is based on many factors including: delivery address, time of season, product ordered, etc. The estimated production time will be displayed on the product page and after the product is ready to ship we will use the most economical means of shipping the product to you while meeting your in-hands date.

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